Join Our Team as a Customer Service Representative!

Location: Phoenix VetCare, 73 Westminister Rd, Kingston10, Jamaica

Hours: Full-time, We operate 7 days a week. Applicants must be able to work any 5 of the 7 days on a pre-scheduled shift. Including Saturday and Sunday.

Are you passionate about animals and providing exceptional customer service? Our veterinary clinic is looking for a dedicated and friendly Customer Service Representative to join our team!

Responsibilities:

Greet and assist clients in person, over the phone, and via email and text messages with a warm and welcoming attitude.

Schedule appointments and manage the clinic's calendar efficiently.

Handle client inquiries, provide information about services, and process payments.

Maintain accurate client records and update patient information.

Coordinate with veterinary staff to ensure smooth clinic operations.

Assist with administrative tasks and support the clinic's daily activities.

Qualifications:

CSEC – 5 subjects including Math and English; additional qualifications in customer service or administration are a plus.

Previous experience in a customer service role, preferably in a veterinary or healthcare setting.

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Proficiency in using computer systems and software.

Ability to multitask and handle stressful situations with a positive attitude.

A genuine love for animals and a compassionate approach to client care.

What We Offer:

Competitive salary and benefits package.

A supportive and friendly work environment.

Opportunities for professional growth and development.

The chance to make a difference in the lives of pets and their owners.

If you are a team player who is passionate about providing top-notch customer service and loves animals, we would love to hear from you! Please send your resume and a cover letter to phoenixvetclnic@gmail.com

Join us in our mission to provide excellent care for pets and exceptional service to their owners!

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Customer Service Representative